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Need Help?

Have a question? We've got you covered.

1-800-898-6970 from 7AM - 7PM PST on Monday - Friday

support@storebound.com

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FAQ

You've got questions? We've got answers. From orders to warranties, check out our Frequently Asked Questions to find the info you need.  

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talk to a human

Our real, live, California-based support team is ready to chat and help make things easy. We are available Monday - Friday from 7am-7pm PST. 

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email us

You can drop us a line 24/7 at support@storebound.com. A product specialist will be back in touch within 24 hours. 

 

 

Support Central

You've got questions, we've got answers. Use the search bar below to find the answer to all your questions...about small appliances.
For bigger questions about life, we've always found the Magic 8 ball to be helpful. 

 

about your Product

Have questions about your product, need a product manual or extra parts? You've come to the right place. We have videos, recipes, online downloads and more – all designed to get you cooking in a dash. 

 

Orders, DASH ACCOUNTS, Shipping & Returns

Orders & Dash Account
Questions about your order? You should be receiving emails from us about your order, please check your spam folder in case they've been spirited away by the spam filters. For other questions, click below to get answers to commonly asked questions or you can email or call our customer support team. 

For questions about your Dash Account, click below to check out frequently asked questions concerning account creation and information. 

Shipping
Your order will be shipping from our warehouse in California. Orders are processed within 1-2 business days and we ship UPS ground. 

Returns
We want you to be completely satisfied with your purchase. If there is a problem with your order, please reach out to our customer support team so we can address your issue personally. 

 

WarrantY & Registration 

We stand behind all of our products with a 1 year warranty, but if you register your product, we will extend that guarantee to 2 years. For more details about the warranty, click here. To register your product, please visit our registration page here.  

 

Still need help? 

Don't worry, we've got your back. Call our customer support team Monday - Friday 7am to 7pm PST. 

1-800-898-6970

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